home News forums Reviews Trade links

Go Back   The DVC Boards at MouseOwners.com - the place to talk DVC and Walt Disney World > VACATION CLUB RESOURCES > "Member Services:" Questions about Using DVC
 Register FAQ Calendar Search Today's Posts Mark Forums Read

 Notices

Reply
 
Thread Tools Display Modes

Old 02-08-2019, 08:22 PM   #1
disney65
Add-on Aficionado
 
disney65's Avatar
 
Join Date: May 2013
Location: SouthEast, CT
Posts: 5,941
Default Jambo Value crisis....

Did not wanted this to bury into old thread. So here it goes..

I wrote to MS about value availability, got the std answer too few rooms so books fast.

Sure was not satisfied with the answer, called today, std answer from CM not many rooms so books fast.

Asked for supervisor, std answer not many room so book fast.

Told her I am not happy with the answer as it does not matches with policies how come not a single room available at the tail end right at 8am, she put me on hold and said will be back after checking in the back.

So answer was resort has not released the room for booking, for possible refurbishment.

How come no notification, no answer.

Why room was taken out in Dec, no answer.

Did not Jambo had refurbishment done couple yrs back? No answer.

Just my rant
__________________
Home Resort: Aulani, BLT, VGF, BRV (VWL), BWV, AKL, OKW, SSR, HHI

My Trip Reports


2015 Spring Poly/VGF
Wishes in Pics
Christmas 2014 HHI
2015 Christmas HHI and AKL
2016 - Atlantis Spring break
disney65 is online now   Reply With Quote
Old 02-08-2019, 08:31 PM   #2
Princess Mom
Studio
 
Join Date: Jan 2012
Posts: 92
Default

I actually wrote an email to DVC today specifically mentioning this value issue. I said it is super concerning even to a non AKL owner because it may creep to other resorts as well. What is going on and why won't DVC address it? I check every day and not a single room has been available at even 6 days ahead. The entire inventory was pulled with no explanation. I'd be livid if I had planned to book one of those rooms.

Last edited by Princess Mom; 02-08-2019 at 08:31 PM. Reason: Erase quote
Princess Mom is offline   Reply With Quote
Old 02-08-2019, 09:30 PM   #3
DVCERSINCEDAY1
Add-on Aficionado
 
DVCERSINCEDAY1's Avatar
 
Join Date: May 2008
Posts: 5,294
Default

this is ghastly. how can they do this?
__________________
BCV, BWV, VWL, AKL

Barb & Family (Darcy, Belle, Rose, Joey, Black Jack, and Chippy )
DVCERSINCEDAY1 is online now   Reply With Quote
Old 02-08-2019, 09:34 PM   #4
disney65
Add-on Aficionado
 
disney65's Avatar
 
Join Date: May 2013
Location: SouthEast, CT
Posts: 5,941
Default

Quote:
Originally Posted by DVCERSINCEDAY1 View Post
this is ghastly. how can they do this?
I do not know, what I thing has to happen is one of the Akl/akv owner has to book these rooms from cash side (as someone mentioned being available) as a proof. They told me rooms are pulled but no notice.
__________________
Home Resort: Aulani, BLT, VGF, BRV (VWL), BWV, AKL, OKW, SSR, HHI

My Trip Reports


2015 Spring Poly/VGF
Wishes in Pics
Christmas 2014 HHI
2015 Christmas HHI and AKL
2016 - Atlantis Spring break
disney65 is online now   Reply With Quote
Old 02-08-2019, 09:39 PM   #5
DVCERSINCEDAY1
Add-on Aficionado
 
DVCERSINCEDAY1's Avatar
 
Join Date: May 2008
Posts: 5,294
Default

i just sent an email via the site.

regarding trying to book by cash, has anyone tried this? i tried a couple of dates and no value villas available there either...probably because they are rented by third parties, disney pulls inventory and gives this cheapo inventory to hotel.com and such. there will be no value availability anywhere i'm thinking. third parties probably don't advertise as value, just a room, one bedroom, two bedroom...maybe in a bid format, e.g., priceline. this bargain third-party inventory has to come from somewhere...why not dvc owners?

i think they well aware and are protecting their own cash bookings, getting more third-party bookings, as well as screwing akv owners backwards and forward.

interesting that being able to book cash and not dvc would be the only way to prove disney pulling inventory...when they know one never can book a value unit anywhere.

where is the fiduciary responsibility to owners.
__________________
BCV, BWV, VWL, AKL

Barb & Family (Darcy, Belle, Rose, Joey, Black Jack, and Chippy )

Last edited by DVCERSINCEDAY1; 02-08-2019 at 10:02 PM.
DVCERSINCEDAY1 is online now   Reply With Quote
Old 02-08-2019, 09:44 PM   #6
SPLzero
Studio
 
SPLzero's Avatar
 
Join Date: Mar 2017
Location: Orlando
Posts: 83
Default

I just go the standard reply as well. We were hoping to get a 1 bedroom for Xmas since its been a tradition for the last few years.
SPLzero is offline   Reply With Quote
Old 02-08-2019, 10:20 PM   #7
FessParker1
Grand Villa
 
FessParker1's Avatar
 
Join Date: Mar 2017
Posts: 1,065
Default

Oh well I'm sure disney isn't doing anything wrong. Can't fight city hall. Just book a standard it's only a few more points.
FessParker1 is offline   Reply With Quote
Old 02-08-2019, 10:32 PM   #8
SPLzero
Studio
 
SPLzero's Avatar
 
Join Date: Mar 2017
Location: Orlando
Posts: 83
Default

Maybe I'll try and get an akl manager to answer the question when we stay over Valentine's day.
SPLzero is offline   Reply With Quote
Old 02-08-2019, 10:38 PM   #9
DVCERSINCEDAY1
Add-on Aficionado
 
DVCERSINCEDAY1's Avatar
 
Join Date: May 2008
Posts: 5,294
Default

Quote:
Originally Posted by SPLzero View Post
Maybe I'll try and get an akl manager to answer the question when we stay over Valentine's day.
i don't think they know. this happened at some modest upper level, figured out they were safe (those values, just so very hard to get) and explained nothing to anyone below...let them just stick to the script.
__________________
BCV, BWV, VWL, AKL

Barb & Family (Darcy, Belle, Rose, Joey, Black Jack, and Chippy )
DVCERSINCEDAY1 is online now   Reply With Quote
Old 02-08-2019, 10:46 PM   #10
SPLzero
Studio
 
SPLzero's Avatar
 
Join Date: Mar 2017
Location: Orlando
Posts: 83
Default

Quote:
Originally Posted by DVCERSINCEDAY1 View Post
i don't think they know. this happened at some modest upper level, figured out they were safe (those values, just so very hard to get) and explained nothing to anyone below...let them just stick to the script.
That's assuming they are renting them out. Maybe they are using the small category to test out something before they decided to pull the trigger on a larger scale.
SPLzero is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 02:59 PM.

MouseOwners. "MouseOwners" is a registered servicemark. This is an unofficial fan site and is not affiliated in any way with The Walt Disney Company, the Disney Vacation Club, Disney Vacation Development, or any of their affiliates or subsidiaries. All Disney images The Walt Disney Company.
Powered by Forum Software