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Old 01-11-2019, 12:48 PM   #1
cmrdgrs
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Default 2 Bdrm Lock-Off Category

One of the resorts I own at is the VGC. As most of you know this resort has 23 studios and 23 1 bdrms and all of those rooms are connected (there are no stand alone studios or 1 bdrms at the VGC).

When I did the booking I was unable to book the lock-off category because I booked it in the 7 month window and all the dates weren't available in both rooms at the time of booking. But, through persistence of stalking the RAT and wait lists I finally got all the dates to align.

Long story short, I am now holding coinciding dates for a studio and a 1 bdrm at the VGC -- 3/15/2019 - 3/22/2019.

I called DVC MS to see if they would switch my room booking category from individual rooms (separate 1 bdrm/studio) to a 2 bdrm lock-off. I did take this all the way to a Supervisor and the Supervisor called the resort and although the resort said that most likely when the room is assigned I would be placed in rooms next to each other (giving me a 2 bdrm lock-off) there is no way to change the booking category on the DVC end.

The Supervisor said the explanation was that there are a limited number of 2 bdrm lock-off rooms that can be booked and even though there are 23 studios & 23 1 bdrms that does not mean all of those rooms can be booked in a 2 bdrm lock-off category.

I wouldn't mind, but the difference is 56 points -- can anyone explain to me the logic of this? OR why the booking category can't be changed? Is the lock-off category for rooms limited even if all the rooms connect?
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Where I'm Going 2019:

Friday, 02/08/19 - Sunday, 02/10/19 - VGC
Sunday, 06/30/19 - Friday, 07/12/19 - HHI
Friday, 08/30/19 - Monday, 09/02/2019 - VGC
Friday, 09/27/19 - Tuesday, 10/01/2019 - VGC
Friday, 10/11/19 - Monday, 10/14/2019 - VGC
Friday, 10/25/19 - Wednesday, 10/30/2019 - VGF
Wednesday, 10/30/2019 - Monday, 11/04/2019 - BWV (Running 2nd 10K w/BFF - 11/02/19)
Monday, 11/04/2019 - Saturday, 11/09/2019 - BWV
Friday, 12/20/19 - Tuesday, 12/24/2019 - VGC



Last edited by cmrdgrs; 01-11-2019 at 01:40 PM. Reason: typo
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Old 01-11-2019, 01:08 PM   #2
FessParker1
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There basically charging you all those extra points for there own profit and they don't care about anything except for the $$$$. This is the dirty little secret of dvc, 2 bedroom lock off premiums. Brings in millions and millions of dollar to them each year. We pay all the fees and they take all the extra cash.
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Old 01-11-2019, 01:19 PM   #3
ermindy1133
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I had a 2BR LO reserved about a year and a half ago at WDW. At one point, I thought that part of our group was going to flake out, so I called and asked about dropping the studio part of the booking and keeping the 1BR. MS said that was not possible. I had to cancel the whole thing and try to rebook a sold out resort. It all worked out, and everyone had fun. But it should not be this difficult to work around! And I completely understand about the points. Thatís just nuts!
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Old 01-11-2019, 01:22 PM   #4
Goofygrl
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The only "logical" reason I've come up with is that if they didn't hold to that rule they would have a lot of people wanting to a) book a lock-off and then split it if they had a change in plans to people coming or b) to book separately to have the option of the smaller villa because of on the fence travelers but when it was definite calling to combine. There's been times I've heard of the room being split from the lockoff but that was rare and never consistent and really only happened during a time several years ago when a CM must have found the new system update allowed the functionality but it wasn't allowed per the rules.

I can get where people would be holding rooms they may or may not release fairly last minute. But that's it.

Perhaps once they are booked separately they take the points from the premium and throw them into the OTUP pot.
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Old 01-11-2019, 01:59 PM   #5
luaulei321
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As far as I know, the 23 lockoffs at VGC should be fair game for booking as long as they havenít already been booked as separate studio/one bedroom units. To say that they withhold some of the lock off inventory such that they canít be booked as 2 bedroom lock off units at all is ridiculous. If the first 23 people to book reservations for a given day each want a lockoff, I highly doubt the system would block them from booking if nobody else comes in and books a studio or one bedroom first.

It would have been better and more realistic for them to say that the only way to switch reservation types is to cancel both and rebook it under one reservation, but thereís a risk of losing it to someone on the waitlist. I suspect this is the real reason aside from wanting that lockoff premium. Iíd try asking again to confirm there really is no way to do it.
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Old 01-11-2019, 02:08 PM   #6
tink711
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Are you saying that you were told that they are not all loaded into the ressie system as available 2BR LO??? From a generic high level standpoint My .02 is if they will not allow all rooms to be booked as the ďentire unitĒ then they cannot charge premium for splitting the rooms up. The lockout premium seems to assume that the rooms can be booked as a full 2 BR unit. i.e. If they want to change a premium for splitting the room, then every single 2BR should be able to be booked as a 2BR every week of the year. They should not be able to charge a premium for the rooms ever being used as individual ďpartsĒ if thatís the only way they can be reserved. They canít have it both ways.
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Old 01-11-2019, 02:13 PM   #7
cmrdgrs
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Quote:
Originally Posted by luaulei321 View Post
As far as I know, the 23 lockoffs at VGC should be fair game for booking as long as they havenít already been booked as separate studio/one bedroom units. To say that they withhold some of the lock off inventory such that they canít be booked as 2 bedroom lock off units at all is ridiculous. If the first 23 people to book reservations for a given day each want a lockoff, I highly doubt the system would block them from booking if nobody else comes in and books a studio or one bedroom first.

It would have been better and more realistic for them to say that the only way to switch reservation types is to cancel both and rebook it under one reservation, but thereís a risk of losing it to someone on the waitlist. I suspect this is the real reason aside from wanting that lockoff premium. Iíd try asking again to confirm there really is no way to do it.
Yes, your answer gets to one the bottom of one of my questions -- is every 1 bdrm/studio available to be booked in the 2 bdrm lock-off category? I agree with you. I think the answer to that question is YES. They were built to be connected for that booking category, right? So, the Supervisors reason doesn't hold water for me.

The Supervisor did offer me the idea of cancelling and hoping to rebook as a 2 bdrm lock-off, but no thank you I would be sure to screw up my 2 rooms. She also suggested opening a wait list, but I'd have a zero shot of that ever filling, so I just said no, I don't see the point of that.

Goofygrl's thoughts make more sense to me, just more of a logistical nightmare of changing 2 bdrm lock-offs as requests come up, but it seems like an easy modification that really just gets done on "paper"
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Where I'm Going 2019:

Friday, 02/08/19 - Sunday, 02/10/19 - VGC
Sunday, 06/30/19 - Friday, 07/12/19 - HHI
Friday, 08/30/19 - Monday, 09/02/2019 - VGC
Friday, 09/27/19 - Tuesday, 10/01/2019 - VGC
Friday, 10/11/19 - Monday, 10/14/2019 - VGC
Friday, 10/25/19 - Wednesday, 10/30/2019 - VGF
Wednesday, 10/30/2019 - Monday, 11/04/2019 - BWV (Running 2nd 10K w/BFF - 11/02/19)
Monday, 11/04/2019 - Saturday, 11/09/2019 - BWV
Friday, 12/20/19 - Tuesday, 12/24/2019 - VGC


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Old 01-11-2019, 02:17 PM   #8
cmrdgrs
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Quote:
Originally Posted by tink711 View Post
Are you saying that you were told that they are not all loaded into the ressie system as available 2BR LO??? From a generic high level standpoint My .02 is if they will not allow all rooms to be booked as the “entire unit” then they cannot charge premium for splitting the rooms up. The lockout premium seems to assume that the rooms can be booked as a full 2 BR unit. i.e. If they want to change a premium for splitting the room, then every single 2BR should be able to be booked as a 2BR every week of the year. They should not be able to charge a premium for the rooms ever being used as individual “parts” if that’s the only way they can be reserved. They can’t have it both ways.
Yes, the Supervisor's explanation was that although there are 23 studios & 23 1 bdrms (all with connecting doors) when you book room only a portion of those are allocated to be booked as a 2 bdrm lock-off. For example maybe only 4 at any one time can be booked as a 2 bdrm lock-off. Could be, but she could not tell me how many can be booked as 2 bdrm lock-offs when the booking window opens.
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Carolyn


Where I'm Going 2019:

Friday, 02/08/19 - Sunday, 02/10/19 - VGC
Sunday, 06/30/19 - Friday, 07/12/19 - HHI
Friday, 08/30/19 - Monday, 09/02/2019 - VGC
Friday, 09/27/19 - Tuesday, 10/01/2019 - VGC
Friday, 10/11/19 - Monday, 10/14/2019 - VGC
Friday, 10/25/19 - Wednesday, 10/30/2019 - VGF
Wednesday, 10/30/2019 - Monday, 11/04/2019 - BWV (Running 2nd 10K w/BFF - 11/02/19)
Monday, 11/04/2019 - Saturday, 11/09/2019 - BWV
Friday, 12/20/19 - Tuesday, 12/24/2019 - VGC


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Old 01-11-2019, 02:18 PM   #9
FessParker1
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They can all be booked as a 2 bedroom lock off but seldom are. The studios disappear and disney cashes in on the premiums. Been that way since day one.
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Old 01-11-2019, 02:21 PM   #10
FessParker1
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Quote:
Originally Posted by cmrdgrs View Post
Yes, the Supervisor's explanation was that although there are 23 studios & 23 1 bdrms (all with connecting doors) when you book room only a portion of those are allocated to be booked as a 2 bdrm lock-off. For example maybe only 4 at any one time can be booked as a 2 bdrm lock-off. Could be, but she could not tell me how many can be booked as 2 bdrm lock-offs when the booking window opens.
You should have had them email a transcript of that. That would constitute fraud in my opinion because that automatically adds extra points into the system.
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