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Old 06-13-2020, 01:24 PM   #81
Brian5581
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Wonderful, indeed. Enjoy!
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Old 06-13-2020, 02:25 PM   #82
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So glad they followed through and found one for you! I love it!
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Old 06-13-2020, 02:40 PM   #83
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Quote:
Originally Posted by ermindy1133 View Post
Thatís what the message said (I missed a call and had to call back.) Truth be known, itís probably a tiny office somewhere staffed with CMís who donít get paid nearly enough to deal with unhappy customers. But they were both wonderful, and I promise, I was very polite and easy to deal with. The whole pin thing wasnít their fault, and they were just trying to bring a positive resolution to the situation. I wish I knew how to send a positive comment about them to their team lead.
I doubt that they have a direct public address, but I'm sure if you send to wdw.guest.communications@disneyworld.com with a specific subject it will get to them. "Park Merchandise Guest Relations" might do it.
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Old 06-13-2020, 02:45 PM   #84
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Quote:
Originally Posted by ermindy1133 View Post
My pin arrived today! Iím so excited!



Very happy that in the midst of everything that is going on, the merchandising leadership heard my complaint and found me a pin. Little things inspire loyalty.
Looks great!

How much you want for it? 😉
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Old 06-13-2020, 02:48 PM   #85
ermindy1133
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Quote:
Originally Posted by erikthewise View Post
I doubt that they have a direct public address, but I'm sure if you send to wdw.guest.communications@disneyworld.com with a specific subject it will get to them. "Park Merchandise Guest Relations" might do it.
Iíll try that one! Iím a firm believer that ďpleaseĒ and ďthank youĒ cannot be overused. So, thank you for the address!
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Old 06-13-2020, 02:50 PM   #86
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Originally Posted by rowrbazzle View Post
Looks great!

How much you want for it? 😉
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Old 06-13-2020, 02:54 PM   #87
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Quote:
Originally Posted by ermindy1133 View Post
My pin arrived today! Iím so excited!



Very happy that in the midst of everything that is going on, the merchandising leadership heard my complaint and found me a pin. Little things inspire loyalty.
Woo Hoo!
A little fairy dust for sure... and the timing is perfect.
You deserve it for sure!

Yay for Disney hearing and appreciating you!
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Old 06-13-2020, 03:14 PM   #88
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Love it! Glad you were able to get it, wear it proudly.
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Old 06-13-2020, 05:16 PM   #89
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Quote:
Originally Posted by ermindy1133 View Post
My pin arrived today! Iím so excited!



Very happy that in the midst of everything that is going on, the merchandising leadership heard my complaint and found me a pin. Little things inspire loyalty.
That's great!!!
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Old 06-13-2020, 05:18 PM   #90
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Very nice, glad they were able to come through for you! So, is Tuesday the first day out of quarantine and back to work?
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