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Old 09-07-2021, 03:16 PM   #1
helenabear
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Default Bye bye Terri Schultz...

Hello DVC Members!

It is my pleasure to announce that Bill Diercksen, a longtime leader with Disney, has been promoted to head up Disney Vacation Club as its new senior vice president and general manager. He follows in the footsteps of Terri Schultz, who many of you have gotten to know and who has done a tremendous job of leading the team.

Terri, Iím pleased to say, is moving into another very important role within our organization, serving as senior vice president of Commercial Strategy for all of our Disney Signature Experiences businesses, including DVC. Her extensive background in operations, strategic planning and finance makes her an ideal executive to lead this significant body of work as we grow and innovate in the years ahead.

Iíll tell you that Bill is an extraordinary leader as well Ė and no stranger to Disney Vacation Club. He is the perfect person to usher DVC into the future. A 20-year Cast Member, Bill most recently served as vice president of finance for our Disney Signature Experiences portfolio of vacation experiences after working for several years as a director at Disney Vacation Club. Some of you may have spoken to Bill at the annual condominium association meetings, aboard the Member Cruises and at Moonlight Magic events, where he has always enjoyed meeting with Member families.

Bill is very passionate about DVC and is absolutely dedicated to delivering the most magical Member and Guest experiences while bringing new perspectives and creativity to our organization. I know that he will continue to chart a course for success at DVC and build on the many strides that Terri and the team accomplished over the past few years.

Thank you for allowing Disney Vacation Club to serve you and to be a part of your lives. We appreciate you and your families and canít wait to welcome you home soon.

With gratitude and excitement for the future,

Thomas Mazloum
President, Disney Signature Experiences
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Old 09-07-2021, 03:35 PM   #2
sawickipedia
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Default New Head of DVC announced

Just received this email - anyone remember the new guy Bill Diercksen from DVC annual meetings and such?

******* EMAIL ***********

Hello DVC Members!

It is my pleasure to announce that Bill Diercksen, a longtime leader with Disney, has been promoted to head up Disney Vacation Club as its new senior vice president and general manager. He follows in the footsteps of Terri Schultz, who many of you have gotten to know and who has done a tremendous job of leading the team.

Terri, Iím pleased to say, is moving into another very important role within our organization, serving as senior vice president of Commercial Strategy for all of our Disney Signature Experiences businesses, including DVC. Her extensive background in operations, strategic planning and finance makes her an ideal executive to lead this significant body of work as we grow and innovate in the years ahead.

Iíll tell you that Bill is an extraordinary leader as well Ė and no stranger to Disney Vacation Club. He is the perfect person to usher DVC into the future. A 20-year Cast Member, Bill most recently served as vice president of finance for our Disney Signature Experiences portfolio of vacation experiences after working for several years as a director at Disney Vacation Club. Some of you may have spoken to Bill at the annual condominium association meetings, aboard the Member Cruises and at Moonlight Magic events, where he has always enjoyed meeting with Member families.

Bill is very passionate about DVC and is absolutely dedicated to delivering the most magical Member and Guest experiences while bringing new perspectives and creativity to our organization. I know that he will continue to chart a course for success at DVC and build on the many strides that Terri and the team accomplished over the past few years.

Thank you for allowing Disney Vacation Club to serve you and to be a part of your lives. We appreciate you and your families and canít wait to welcome you home soon.

With gratitude and excitement for the future,

Thomas Mazloum
President, Disney Signature Experiences
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Old 09-07-2021, 03:43 PM   #3
ermindy1133
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Default Do we know Bill Diercksen?

Hello DVC Members!

It is my pleasure to announce that Bill Diercksen, a longtime leader with Disney, has been promoted to head up Disney Vacation Club as its new senior vice president and general manager. He follows in the footsteps of Terri Schultz, who many of you have gotten to know and who has done a tremendous job of leading the team.

Terri, Iím pleased to say, is moving into another very important role within our organization, serving as senior vice president of Commercial Strategy for all of our Disney Signature Experiences businesses, including DVC. Her extensive background in operations, strategic planning and finance makes her an ideal executive to lead this significant body of work as we grow and innovate in the years ahead.

Iíll tell you that Bill is an extraordinary leader as well Ė and no stranger to Disney Vacation Club. He is the perfect person to usher DVC into the future. A 20-year Cast Member, Bill most recently served as vice president of finance for our Disney Signature Experiences portfolio of vacation experiences after working for several years as a director at Disney Vacation Club. Some of you may have spoken to Bill at the annual condominium association meetings, aboard the Member Cruises and at Moonlight Magic events, where he has always enjoyed meeting with Member families.

Bill is very passionate about DVC and is absolutely dedicated to delivering the most magical Member and Guest experiences while bringing new perspectives and creativity to our organization. I know that he will continue to chart a course for success at DVC and build on the many strides that Terri and the team accomplished over the past few years.

Thank you for allowing Disney Vacation Club to serve you and to be a part of your lives. We appreciate you and your families and canít wait to welcome you home soon.

With gratitude and excitement for the future,

Thomas Mazloum
President, Disney Signature Experiences
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Old 09-07-2021, 04:04 PM   #4
Doug Disney
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Default New DVC Sr. VP

From my email today:


Hello DVC Members!

It is my pleasure to announce that Bill Diercksen, a longtime leader with Disney, has been promoted to head up Disney Vacation Club as its new senior vice president and general manager. He follows in the footsteps of Terri Schultz, who many of you have gotten to know and who has done a tremendous job of leading the team.

Terri, Iím pleased to say, is moving into another very important role within our organization, serving as senior vice president of Commercial Strategy for all of our Disney Signature Experiences businesses, including DVC. Her extensive background in operations, strategic planning and finance makes her an ideal executive to lead this significant body of work as we grow and innovate in the years ahead.

Iíll tell you that Bill is an extraordinary leader as well Ė and no stranger to Disney Vacation Club. He is the perfect person to usher DVC into the future. A 20-year Cast Member, Bill most recently served as vice president of finance for our Disney Signature Experiences portfolio of vacation experiences after working for several years as a director at Disney Vacation Club. Some of you may have spoken to Bill at the annual condominium association meetings, aboard the Member Cruises and at Moonlight Magic events, where he has always enjoyed meeting with Member families.

Bill is very passionate about DVC and is absolutely dedicated to delivering the most magical Member and Guest experiences while bringing new perspectives and creativity to our organization. I know that he will continue to chart a course for success at DVC and build on the many strides that Terri and the team accomplished over the past few years.

Thank you for allowing Disney Vacation Club to serve you and to be a part of your lives. We appreciate you and your families and canít wait to welcome you home soon.
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Old 09-07-2021, 04:07 PM   #5
tomandrobin
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No stability.....


New boss, means new changes.....that happens every time there is a new person put in charge of DVC. The new boss will want to put their fingerprints on everything.
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Old 09-07-2021, 04:08 PM   #6
brp
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Saw that, too. Don't know who any of these people are or why I should care.

Changes under old management, changes under new.

Meet the new boss, same as the old boss
- P. Townshend

Cheers.
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Old 09-07-2021, 04:10 PM   #7
tomandrobin
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    • Director, Finance and Strategy (Disney Vacation Club)

      Jul 2013 - Present8 years 3 months
      Orlando, Florida
    • Director, Finance (Marketing and Sales)

      Oct 2006 - Jul 20136 years 10 months
      Orlando, Florida
    • Manager, Finance (Epcot Operations)

      Oct 2004 - Oct 20062 years 1 month
      Orlando, Florida
    • Manager, Finance (Business Planning & Development)

      Oct 2000 - Oct 20044 years 1 month
      Orlando, Florida
  • Manager, Finance

    Burlington Industries

    Jun 1996 - Sep 20004 years 4 months
  • Manager, Strategic Planning

    Prudential Financial

    Jul 1990 - Aug 19944 years 2 months
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Old 09-07-2021, 04:11 PM   #8
tomandrobin
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Finance guys make the worse bosses......
Their focus is on money, margins, profits....not member satisfaction or member experience.
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Old 09-07-2021, 04:19 PM   #9
Nickys
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Quote:
Originally Posted by tomandrobin View Post
Finance guys make the worse bosses......
Their focus is on money, margins, profits....not member satisfaction or member experience.
Whilst Terri, as head of Commercial Strategy will be eyeing how far she can devalue DVC without destroying it altogether. How high can prices go? What can we get away with? Why do DVC members need perks? Where’s the tipping point at which it stops selling? And can we make more money from Club Level than DVC?
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Old 09-07-2021, 04:22 PM   #10
ermindy1133
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Quote:
Originally Posted by tomandrobin View Post
Finance guys make the worse bosses......
Their focus is on money, margins, profits....not member satisfaction or member experience.


This, exactly!
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