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Old 07-25-2019, 09:08 AM   #1
oufpat
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Default SouthWest pulling out of Newark Airport

I just read that as of November 3, Southwest will cancel all operations out of Newark Airport. I know that there are quite a view of us MouseOwners from the NJ area. This affects me because I have a flight scheduled on Dec 7. I have sent them an email requesting a refund. I have no desire to fly out of LaQuardia. What do you think my chances are of getting a refund?
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Old 07-25-2019, 09:13 AM   #2
Nickys
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Quote:
Originally Posted by oufpat View Post
I just read that as of November 3, Southwest will cancel all operations out of Newark Airport. I know that there are quite a view of us MouseOwners from the NJ area. This affects me because I have a flight scheduled on Dec 7. I have sent them an email requesting a refund. I have no desire to fly out of LaQuardia. What do you think my chances are of getting a refund?
If arenít operating a flight that you have booked, then theyíll have to give you a refund surely?

Or are US consumer laws so c**p that they can take your money and refuse to give you what you paid for?
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Old 07-25-2019, 09:25 AM   #3
bigmac0712
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When something similar happened to us on SW, we were offered a full refund to method of payment (and if you paid in miles you can probably talk yourself into some extra ones) or accommodation on any alternate flight we wanted near the original departure/arrival locations at no extra cost.

We live in NYC, so I get not wanting to make the trek to LGA, but FWIW the new part of Terminal B that Southwest flies out of is NICE.
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Old 07-25-2019, 09:52 AM   #4
TexasChick
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Quote:
Originally Posted by oufpat View Post
I just read that as of November 3, Southwest will cancel all operations out of Newark Airport. I know that there are quite a view of us MouseOwners from the NJ area. This affects me because I have a flight scheduled on Dec 7. I have sent them an email requesting a refund. I have no desire to fly out of LaQuardia. What do you think my chances are of getting a refund?
They'll give you a refund. If they change the departure airport, they can offer to rebook you, but they cannot force you to take that flight. We had this happen to us once with United. The destination airport changed. It was about 30-45 minutes away from the original one.
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Old 07-25-2019, 11:23 AM   #5
pdude81
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You'd either get a refund, or if you want a flight out of PHL or somewhere else you can demand they put you on that without having to pay the extra. Not sure it'll work, but worth a try. This is going to make PHL even more expensive for SW I think so BWI will be happening more often.
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Old 07-25-2019, 11:58 AM   #6
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That seems like a huge move for SW. I wonder why they are pulling out. Did they mention why on what you were reading?
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