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Old 04-27-2020, 03:04 PM   #41
EliHI
Waiting to pass ROFR (i.e., n00b)
 
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Join Date: Jul 2016
Location: Arizona
Posts: 49
Default Concerned

Quote:
Originally Posted by playtime123 View Post
I have some points rented out through David’s in the fall. I’ve been wondering about contacting the renters (against David’s rules) and see if they would like to postpone...... I’m worried that with all the rescheduling, there won’t be anything available to reschedule to if we wait too long...
Yes, that would be my concern too. I think it would be a nice gesture to contact the renter even if it is just to check in on them. What happens to the 30% of your money they are holding onto in the event you work directly with the renter to reschedule? In this instance, it seems like having a middleman has turned the renting into a losing proposition for the owner.
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Old 05-18-2020, 06:59 PM   #42
MinnieSueB
Waiting to pass ROFR (i.e., n00b)
 
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Join Date: Oct 2019
Location: NC
Posts: 60
Default

Quote:
Originally Posted by cmrdgrs View Post
I've read snippets here and their of other brokers handling of the pandemic. It seems all of them are slow to respond, not forthcoming with information, and offering travel vouchers. I can't believe you don't have any details related to your credit from the broker you worked with -- who did you work with?

Clearly none of the brokers had any type of emergency plan in place of any type to handle any type of outage for any amount of time. From what I have read, it seems like RedWeek did the best job of putting the customer first, but again, no first hand experience, just my impression.

Congratulations on your DVC contract. I hope that ROFR goes quickly for you. Being in control of your own plans is the way to go!

ETA: When you have the outcome of your credit card dispute, if you think of it, let us know if they rule in your favor! Good luck.
Carolyn: Welp! Heard from CC & they denied refunding credit b/c DVC Rental & probably all brokers have it set up that all charges are "nonrefundable." They did state that I could send in another appeal but I think I'll just cut my losses & tack it onto another stay. It was a split stay & DVC Rental was just one night. I so appreciate the other broker refunding us immediately for our other nights!

We are still waiting on ROFR - on day #25
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Old 05-19-2020, 08:06 PM   #43
starry_solo
Two Bedroom
 
Join Date: Oct 2010
Location: California
Posts: 621
Default

Quote:
Originally Posted by MinnieSueB View Post
Carolyn: Welp! Heard from CC & they denied refunding credit b/c DVC Rental & probably all brokers have it set up that all charges are "nonrefundable." They did state that I could send in another appeal but I think I'll just cut my losses & tack it onto another stay. It was a split stay & DVC Rental was just one night. I so appreciate the other broker refunding us immediately for our other nights!

We are still waiting on ROFR - on day #25
You should appeal it. Quote this language in their agreeement:

Should accommodations not be available on date of arrival due to an action or
omission by the Member, including but not limited to negligence on the part of
the Member and after communication with The DVC Rental Store, suitable
comparable accommodations for the same dates cannot be secured by the
Member, the Renter will be due a refund limited to the amount paid which is
$xxx.xx US Dollars.
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Old 05-19-2020, 08:08 PM   #44
starry_solo
Two Bedroom
 
Join Date: Oct 2010
Location: California
Posts: 621
Default

Here's their entire agreement, as of April 2019 (according to the title of the PDF), in case it changes and we want to see what it changes to:

Please read the agreement below, enter your name as a reply and transmit
back to us to complete this agreement. By replying with your name you
confirm that you have read the rental agreement (this constitutes an
electronic signature) and this contract becomes binding.
If either party fails to electronically sign and return this agreement to The DVC
Rental Store, any payment of deposit or balance due by Renter or acceptance
of funds by Member will also constitute acceptance of this agreement and
this contract becomes binding.
This Electronic Agreement is made _________(Month/Day/Year) by and
between _________ (together “Member”) and _________ (“Renter”) by The DVC
Rental Store (“Intermediary”) with the following Terms and Conditions:
1. Member agrees to use his Disney Vacation Club (DVC) points to provide a
reservation for Renter at: Disney’s Animal Kingdom Villas (DVC Resort) : (1)
Standard View Deluxe Studio Villa (Sample), with arrival on
_________(Month/Day/Year) and departure on _________(Month/Day/Year).
2. The reservations will be rented at the rate of $000.00 (___ points) payable
via Credit Card or ACH Bank Transfer.
3. Member will confirm availability with DVC Member Services and make a
Reservation in Renter’s name. At this time, Member will provide the Disney
Vacation Club confirmation number to Renter.
4. All funds received are NON-REFUNDABLE. Member will always retain
control over the reservation. Renter may not sub-lease to a third party.
A NON-REFUNDABLE deposit of $000.00 USD has been received by The DVC
Rental Store in return for a confirmed reservation using Member’s Disney
Vacation Club points. A NON-REFUNDABLE payment of balance due ($000.00)
is required to be received by The DVC Rental Store no later than 45 days prior
to arrival date with that date being _________(Month/Day/Year).
The Renter acknowledges the ability to confirm the reservation via Disney’s
Confirmation Page, as well as pre-registering up to 10 days in advance of the
scheduled arrival date.
Renter agrees to abide by all rules of the resort involving use of the facilities
and to abide by all rules and policies of the Disney Vacation Club (DVC). Pets
are not permitted to stay at DVC Resorts, except for service animals as
defined by the Americans with Disabilities Act.
Renter understands that all DVC resorts are totally smoke-free including the
guest rooms, resort buildings, patios and balconies.
Renter agrees to provide the Resort with an acceptable credit card upon
check-in for incidentals and any other charges imposed by the Resort
connected to Renter’s stay at and use of the Resort.
Renter agrees to be responsible for any unpaid charges or damages to the
unit rented, including all contents and improvements, Disney Vacation Club
property and Disney property during his/her stay that are assessed against
Member. Any unpaid charges or damages to the room, including all contents
and improvements, DVC property and Disney property during his/her stay that
are assessed against Member or his membership shall be reimbursed to the
Member or The DVC Rental Store or their assigned agents by Renter within 10
business days of notice to Renter. Sending a fax or e-mail copy of a DVC or
other Walt Disney Company communication assessing the charges or
damages shall satisfy notice to Renter.
Renter agrees to pay any and all charges to the Member or The DVC Rental
Store or their assigned agents for any fees or charges related to the collection
of any monies owing.
Renter agrees to indemnify and hold harmless the Member due to any actions
taken by Renter, Renter’s named party and/or Renter’s guests during the
execution of the reservation.
Member agrees and promises:
a) To keep all maintenance fees, dues or assessments current
b) To keep all mortgages current
c) To keep their membership in the Disney Vacation Club in good standing
d) To make all requests for the Renter. These include but are not limited to
location requests, add/delete guests and revision of contact information.
Location requests CANNOT be guaranteed.
e) To add the Disney Dining Plan for the Renter once Renter has made
payment for such to the DVC RentalStore. Additionally, Member agrees to add
the Disney Dining Plan for Renter in a timely manner so as not to jeopardize
the addition of the Disney Dining Plan under the guidelines of the Disney
Vacation Club.
This is an agreement to rent points that represent accommodations ONLY.
There are no ticket media, transportation, meals/meal plans (unless otherwise
noted), transfers, insurance, or other items included. Such items and any
additional costs therein are not included in the above-referenced rate.
Renter understands that there is a not daily housekeeping service at DVC
resorts. If Renter’s stay is for less than eight nights, Renter will receive Trash &
Towel service on day four. If Renter’s stay is for eight nights or longer, The
Renter will receive full cleaning service on day four, and Trash & Towel service
on day eight. After that, the cycle begins again on day twelve. Day one is
check-in day.
Additions such as the Disney Dining Plan (DDP) and Magical Express will have
to be made on behalf of Renter through DVC by the Member. Renter must
opt-in and pay for the Disney Dining Plan no later than 30 days prior to arrival.
Renter may make their own dining reservations through the Disney website.
Park tickets cannot be purchased through Member. Renter can purchase
tickets on their own.
Should the Guest purchase the DVC Rental Store’s optional Point Protection
Plan and requests a cancellation, the DVC Member agrees to: a) Cancel the
reservation and book a new reservation per instructions provided by DVC
Rental Store, OR b) Remove the original lead guest, all other guests and
change all contact information to a new guest per instructions provided by
DVC Rental Store. A new Rental Agreement will be issued. The DVC Member is
guaranteed a full payout under the original reservation and will be
compensated $50 to make said changes.
The DVC Rental Store acts only as an intermediary to the Rental Agreement
between the Member and the Guest. The DVC Rental Store nor the Member
act as an agent for the Walt Disney Company and are not responsible for any
services that are not directly supplied by the DVC Rental Store or the Member
(such as ground transportation, hotel accommodations, meals, tours, etc.).
The DVC Rental Store or the Member, therefore, shall not be responsible for
any intentional or careless actions or omissions on the part of the Walt Disney
Company which result in any loss, damage, delay, or injury to the Guest or
Guest’s travel party. Unless the term “guaranteed” is conveyed in writing by
the DVC Rental Store, the DVC Rental Store is not liable to compensate for any
conditions that may arise after the Guest has checked into their resort. These
conditions may include, but are not limited to villa location issues, villa
condition issues or noise issues due to renovations, refurbishments or other
resort guests.
The DVC Rental Store or the Member shall not be responsible for any injuries,
damages, or losses caused to the Guest or Guest’s travel party in connection
with terrorist activities, social, or labor unrest, mechanical or construction
failures or difficulties, diseases, local laws, climatic conditions, criminal acts
or abnormal conditions or developments, or any other actions, omissions, or
conditions outside the DVC Rental Store’s or the Member’s control.
Should accommodations not be available on date of arrival due to an action or
omission by the Member, including but not limited to negligence on the part of
the Member and after communication with The DVC Rental Store, suitable
comparable accommodations for the same dates cannot be secured by the
Member, the Renter will be due a refund limited to the amount paid which is
$xxx.xx US Dollars.
These terms and conditions are governed and interpreted pursuant to the
laws of the State of Indiana, United States of America, notwithstanding any
principles of conflicts of law. Any dispute under this agreement shall have
venue in the courts of Marion County, Indianapolis, Indiana. If any part of
these terms and conditions is unlawful, void or unenforceable, that part will be
deemed severable and will not affect the validity and enforceability of
remaining provisions.
Agreed and accepted on ______(Month/Day/Year)
Renter:
Name
Street Address
City/State/Zip Code
Telephone
Reservation #410585673623
Disney’s Animal Kingdom Villas
Accommodations: (1) Standard View Deluxe Studio Villa
Check-In: ______(Month/Day/Year)
Check-Out: ______(Month/Day/Year)
Number of DVC Points: xxx Points
Total due The DVC Rental Store: $000.00 USD
Total Paid to The DVC Rental Store: $000.00 USD
Balance Due (Month/Day/Year): $000.00 USD
Disney (Basic) Dining Plan: Total due The DVC Rental Store: $000.00 USD
Disney (Basic) Dining Plan: Total Paid to The DVC Rental Store: $000.00 USD
Balance Due (Month/Day/Year): $000.00 USD
Guest #1 (Adult)
Guest #2 (Adult)
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Old 05-19-2020, 09:11 PM   #45
shelly f - ohio
Waiting to pass ROFR (i.e., n00b)
 
Join Date: Jul 2011
Location: Ohio
Posts: 42
Default

you might want to delete the reservation number

Quote:
Originally Posted by starry_solo View Post
Here's their entire agreement, as of April 2019 (according to the title of the PDF), in case it changes and we want to see what it changes to:

Please read the agreement below, enter your name as a reply and transmit
back to us to complete this agreement. By replying with your name you
confirm that you have read the rental agreement (this constitutes an
electronic signature) and this contract becomes binding.
If either party fails to electronically sign and return this agreement to The DVC
Rental Store, any payment of deposit or balance due by Renter or acceptance
of funds by Member will also constitute acceptance of this agreement and
this contract becomes binding.
This Electronic Agreement is made _________(Month/Day/Year) by and
between _________ (together “Member”) and _________ (“Renter”) by The DVC
Rental Store (“Intermediary”) with the following Terms and Conditions:
1. Member agrees to use his Disney Vacation Club (DVC) points to provide a
reservation for Renter at: Disney’s Animal Kingdom Villas (DVC Resort) : (1)
Standard View Deluxe Studio Villa (Sample), with arrival on
_________(Month/Day/Year) and departure on _________(Month/Day/Year).
2. The reservations will be rented at the rate of $000.00 (___ points) payable
via Credit Card or ACH Bank Transfer.
3. Member will confirm availability with DVC Member Services and make a
Reservation in Renter’s name. At this time, Member will provide the Disney
Vacation Club confirmation number to Renter.
4. All funds received are NON-REFUNDABLE. Member will always retain
control over the reservation. Renter may not sub-lease to a third party.
A NON-REFUNDABLE deposit of $000.00 USD has been received by The DVC
Rental Store in return for a confirmed reservation using Member’s Disney
Vacation Club points. A NON-REFUNDABLE payment of balance due ($000.00)
is required to be received by The DVC Rental Store no later than 45 days prior
to arrival date with that date being _________(Month/Day/Year).
The Renter acknowledges the ability to confirm the reservation via Disney’s
Confirmation Page, as well as pre-registering up to 10 days in advance of the
scheduled arrival date.
Renter agrees to abide by all rules of the resort involving use of the facilities
and to abide by all rules and policies of the Disney Vacation Club (DVC). Pets
are not permitted to stay at DVC Resorts, except for service animals as
defined by the Americans with Disabilities Act.
Renter understands that all DVC resorts are totally smoke-free including the
guest rooms, resort buildings, patios and balconies.
Renter agrees to provide the Resort with an acceptable credit card upon
check-in for incidentals and any other charges imposed by the Resort
connected to Renter’s stay at and use of the Resort.
Renter agrees to be responsible for any unpaid charges or damages to the
unit rented, including all contents and improvements, Disney Vacation Club
property and Disney property during his/her stay that are assessed against
Member. Any unpaid charges or damages to the room, including all contents
and improvements, DVC property and Disney property during his/her stay that
are assessed against Member or his membership shall be reimbursed to the
Member or The DVC Rental Store or their assigned agents by Renter within 10
business days of notice to Renter. Sending a fax or e-mail copy of a DVC or
other Walt Disney Company communication assessing the charges or
damages shall satisfy notice to Renter.
Renter agrees to pay any and all charges to the Member or The DVC Rental
Store or their assigned agents for any fees or charges related to the collection
of any monies owing.
Renter agrees to indemnify and hold harmless the Member due to any actions
taken by Renter, Renter’s named party and/or Renter’s guests during the
execution of the reservation.
Member agrees and promises:
a) To keep all maintenance fees, dues or assessments current
b) To keep all mortgages current
c) To keep their membership in the Disney Vacation Club in good standing
d) To make all requests for the Renter. These include but are not limited to
location requests, add/delete guests and revision of contact information.
Location requests CANNOT be guaranteed.
e) To add the Disney Dining Plan for the Renter once Renter has made
payment for such to the DVC RentalStore. Additionally, Member agrees to add
the Disney Dining Plan for Renter in a timely manner so as not to jeopardize
the addition of the Disney Dining Plan under the guidelines of the Disney
Vacation Club.
This is an agreement to rent points that represent accommodations ONLY.
There are no ticket media, transportation, meals/meal plans (unless otherwise
noted), transfers, insurance, or other items included. Such items and any
additional costs therein are not included in the above-referenced rate.
Renter understands that there is a not daily housekeeping service at DVC
resorts. If Renter’s stay is for less than eight nights, Renter will receive Trash &
Towel service on day four. If Renter’s stay is for eight nights or longer, The
Renter will receive full cleaning service on day four, and Trash & Towel service
on day eight. After that, the cycle begins again on day twelve. Day one is
check-in day.
Additions such as the Disney Dining Plan (DDP) and Magical Express will have
to be made on behalf of Renter through DVC by the Member. Renter must
opt-in and pay for the Disney Dining Plan no later than 30 days prior to arrival.
Renter may make their own dining reservations through the Disney website.
Park tickets cannot be purchased through Member. Renter can purchase
tickets on their own.
Should the Guest purchase the DVC Rental Store’s optional Point Protection
Plan and requests a cancellation, the DVC Member agrees to: a) Cancel the
reservation and book a new reservation per instructions provided by DVC
Rental Store, OR b) Remove the original lead guest, all other guests and
change all contact information to a new guest per instructions provided by
DVC Rental Store. A new Rental Agreement will be issued. The DVC Member is
guaranteed a full payout under the original reservation and will be
compensated $50 to make said changes.
The DVC Rental Store acts only as an intermediary to the Rental Agreement
between the Member and the Guest. The DVC Rental Store nor the Member
act as an agent for the Walt Disney Company and are not responsible for any
services that are not directly supplied by the DVC Rental Store or the Member
(such as ground transportation, hotel accommodations, meals, tours, etc.).
The DVC Rental Store or the Member, therefore, shall not be responsible for
any intentional or careless actions or omissions on the part of the Walt Disney
Company which result in any loss, damage, delay, or injury to the Guest or
Guest’s travel party. Unless the term “guaranteed” is conveyed in writing by
the DVC Rental Store, the DVC Rental Store is not liable to compensate for any
conditions that may arise after the Guest has checked into their resort. These
conditions may include, but are not limited to villa location issues, villa
condition issues or noise issues due to renovations, refurbishments or other
resort guests.
The DVC Rental Store or the Member shall not be responsible for any injuries,
damages, or losses caused to the Guest or Guest’s travel party in connection
with terrorist activities, social, or labor unrest, mechanical or construction
failures or difficulties, diseases, local laws, climatic conditions, criminal acts
or abnormal conditions or developments, or any other actions, omissions, or
conditions outside the DVC Rental Store’s or the Member’s control.
Should accommodations not be available on date of arrival due to an action or
omission by the Member, including but not limited to negligence on the part of
the Member and after communication with The DVC Rental Store, suitable
comparable accommodations for the same dates cannot be secured by the
Member, the Renter will be due a refund limited to the amount paid which is
$xxx.xx US Dollars.
These terms and conditions are governed and interpreted pursuant to the
laws of the State of Indiana, United States of America, notwithstanding any
principles of conflicts of law. Any dispute under this agreement shall have
venue in the courts of Marion County, Indianapolis, Indiana. If any part of
these terms and conditions is unlawful, void or unenforceable, that part will be
deemed severable and will not affect the validity and enforceability of
remaining provisions.
Agreed and accepted on ______(Month/Day/Year)
Renter:
Name
Street Address
City/State/Zip Code
Telephone
Reservation #410585673623
Disney’s Animal Kingdom Villas
Accommodations: (1) Standard View Deluxe Studio Villa
Check-In: ______(Month/Day/Year)
Check-Out: ______(Month/Day/Year)
Number of DVC Points: xxx Points
Total due The DVC Rental Store: $000.00 USD
Total Paid to The DVC Rental Store: $000.00 USD
Balance Due (Month/Day/Year): $000.00 USD
Disney (Basic) Dining Plan: Total due The DVC Rental Store: $000.00 USD
Disney (Basic) Dining Plan: Total Paid to The DVC Rental Store: $000.00 USD
Balance Due (Month/Day/Year): $000.00 USD
Guest #1 (Adult)
Guest #2 (Adult)
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Old 05-19-2020, 09:12 PM   #46
MinnieSueB
Waiting to pass ROFR (i.e., n00b)
 
MinnieSueB's Avatar
 
Join Date: Oct 2019
Location: NC
Posts: 60
Default

Quote:
Originally Posted by starry_solo View Post
Here's their entire agreement, as of April 2019 (according to the title of the PDF), in case it changes and we want to see what it changes to:

Please read the agreement below, enter your name as a reply and transmit
back to us to complete this agreement. By replying with your name you
confirm that you have read the rental agreement (this constitutes an
electronic signature) and this contract becomes binding.
If either party fails to electronically sign and return this agreement to The DVC
Rental Store, any payment of deposit or balance due by Renter or acceptance
of funds by Member will also constitute acceptance of this agreement and
this contract becomes binding.
This Electronic Agreement is made _________(Month/Day/Year) by and
between _________ (together “Member”) and _________ (“Renter”) by The DVC
Rental Store (“Intermediary”) with the following Terms and Conditions:
1. Member agrees to use his Disney Vacation Club (DVC) points to provide a
reservation for Renter at: Disney’s Animal Kingdom Villas (DVC Resort) : (1)
Standard View Deluxe Studio Villa (Sample), with arrival on
_________(Month/Day/Year) and departure on _________(Month/Day/Year).
2. The reservations will be rented at the rate of $000.00 (___ points) payable
via Credit Card or ACH Bank Transfer.
3. Member will confirm availability with DVC Member Services and make a
Reservation in Renter’s name. At this time, Member will provide the Disney
Vacation Club confirmation number to Renter.
4. All funds received are NON-REFUNDABLE. Member will always retain
control over the reservation. Renter may not sub-lease to a third party.
A NON-REFUNDABLE deposit of $000.00 USD has been received by The DVC
Rental Store in return for a confirmed reservation using Member’s Disney
Vacation Club points. A NON-REFUNDABLE payment of balance due ($000.00)
is required to be received by The DVC Rental Store no later than 45 days prior
to arrival date with that date being _________(Month/Day/Year).
The Renter acknowledges the ability to confirm the reservation via Disney’s
Confirmation Page, as well as pre-registering up to 10 days in advance of the
scheduled arrival date.
Renter agrees to abide by all rules of the resort involving use of the facilities
and to abide by all rules and policies of the Disney Vacation Club (DVC). Pets
are not permitted to stay at DVC Resorts, except for service animals as
defined by the Americans with Disabilities Act.
Renter understands that all DVC resorts are totally smoke-free including the
guest rooms, resort buildings, patios and balconies.
Renter agrees to provide the Resort with an acceptable credit card upon
check-in for incidentals and any other charges imposed by the Resort
connected to Renter’s stay at and use of the Resort.
Renter agrees to be responsible for any unpaid charges or damages to the
unit rented, including all contents and improvements, Disney Vacation Club
property and Disney property during his/her stay that are assessed against
Member. Any unpaid charges or damages to the room, including all contents
and improvements, DVC property and Disney property during his/her stay that
are assessed against Member or his membership shall be reimbursed to the
Member or The DVC Rental Store or their assigned agents by Renter within 10
business days of notice to Renter. Sending a fax or e-mail copy of a DVC or
other Walt Disney Company communication assessing the charges or
damages shall satisfy notice to Renter.
Renter agrees to pay any and all charges to the Member or The DVC Rental
Store or their assigned agents for any fees or charges related to the collection
of any monies owing.
Renter agrees to indemnify and hold harmless the Member due to any actions
taken by Renter, Renter’s named party and/or Renter’s guests during the
execution of the reservation.
Member agrees and promises:
a) To keep all maintenance fees, dues or assessments current
b) To keep all mortgages current
c) To keep their membership in the Disney Vacation Club in good standing
d) To make all requests for the Renter. These include but are not limited to
location requests, add/delete guests and revision of contact information.
Location requests CANNOT be guaranteed.
e) To add the Disney Dining Plan for the Renter once Renter has made
payment for such to the DVC RentalStore. Additionally, Member agrees to add
the Disney Dining Plan for Renter in a timely manner so as not to jeopardize
the addition of the Disney Dining Plan under the guidelines of the Disney
Vacation Club.
This is an agreement to rent points that represent accommodations ONLY.
There are no ticket media, transportation, meals/meal plans (unless otherwise
noted), transfers, insurance, or other items included. Such items and any
additional costs therein are not included in the above-referenced rate.
Renter understands that there is a not daily housekeeping service at DVC
resorts. If Renter’s stay is for less than eight nights, Renter will receive Trash &
Towel service on day four. If Renter’s stay is for eight nights or longer, The
Renter will receive full cleaning service on day four, and Trash & Towel service
on day eight. After that, the cycle begins again on day twelve. Day one is
check-in day.
Additions such as the Disney Dining Plan (DDP) and Magical Express will have
to be made on behalf of Renter through DVC by the Member. Renter must
opt-in and pay for the Disney Dining Plan no later than 30 days prior to arrival.
Renter may make their own dining reservations through the Disney website.
Park tickets cannot be purchased through Member. Renter can purchase
tickets on their own.
Should the Guest purchase the DVC Rental Store’s optional Point Protection
Plan and requests a cancellation, the DVC Member agrees to: a) Cancel the
reservation and book a new reservation per instructions provided by DVC
Rental Store, OR b) Remove the original lead guest, all other guests and
change all contact information to a new guest per instructions provided by
DVC Rental Store. A new Rental Agreement will be issued. The DVC Member is
guaranteed a full payout under the original reservation and will be
compensated $50 to make said changes.
The DVC Rental Store acts only as an intermediary to the Rental Agreement
between the Member and the Guest. The DVC Rental Store nor the Member
act as an agent for the Walt Disney Company and are not responsible for any
services that are not directly supplied by the DVC Rental Store or the Member
(such as ground transportation, hotel accommodations, meals, tours, etc.).
The DVC Rental Store or the Member, therefore, shall not be responsible for
any intentional or careless actions or omissions on the part of the Walt Disney
Company which result in any loss, damage, delay, or injury to the Guest or
Guest’s travel party. Unless the term “guaranteed” is conveyed in writing by
the DVC Rental Store, the DVC Rental Store is not liable to compensate for any
conditions that may arise after the Guest has checked into their resort. These
conditions may include, but are not limited to villa location issues, villa
condition issues or noise issues due to renovations, refurbishments or other
resort guests.
The DVC Rental Store or the Member shall not be responsible for any injuries,
damages, or losses caused to the Guest or Guest’s travel party in connection
with terrorist activities, social, or labor unrest, mechanical or construction
failures or difficulties, diseases, local laws, climatic conditions, criminal acts
or abnormal conditions or developments, or any other actions, omissions, or
conditions outside the DVC Rental Store’s or the Member’s control.
Should accommodations not be available on date of arrival due to an action or
omission by the Member, including but not limited to negligence on the part of
the Member and after communication with The DVC Rental Store, suitable
comparable accommodations for the same dates cannot be secured by the
Member, the Renter will be due a refund limited to the amount paid which is
$xxx.xx US Dollars.
These terms and conditions are governed and interpreted pursuant to the
laws of the State of Indiana, United States of America, notwithstanding any
principles of conflicts of law. Any dispute under this agreement shall have
venue in the courts of Marion County, Indianapolis, Indiana. If any part of
these terms and conditions is unlawful, void or unenforceable, that part will be
deemed severable and will not affect the validity and enforceability of
remaining provisions.
Agreed and accepted on ______(Month/Day/Year)
Renter:
Name
Street Address
City/State/Zip Code
Telephone
Reservation #410585673623
Disney’s Animal Kingdom Villas
Accommodations: (1) Standard View Deluxe Studio Villa
Check-In: ______(Month/Day/Year)
Check-Out: ______(Month/Day/Year)
Number of DVC Points: xxx Points
Total due The DVC Rental Store: $000.00 USD
Total Paid to The DVC Rental Store: $000.00 USD
Balance Due (Month/Day/Year): $000.00 USD
Disney (Basic) Dining Plan: Total due The DVC Rental Store: $000.00 USD
Disney (Basic) Dining Plan: Total Paid to The DVC Rental Store: $000.00 USD
Balance Due (Month/Day/Year): $000.00 USD
Guest #1 (Adult)
Guest #2 (Adult)
Thank you so much for sending this. It's only $234 for the one night stay we had with them. It was a girls trip with each of us putting the spread on 3 different cards: $100 deposit, $43 for 1/2 the reservation when booked in Nov & then last $91 on a different card. If it were all with one cc company, would definitely pursue.
But I may need to use this with another broker (DVC Reservations) that I rented for a July trip that they are now stating they will only give back 60% if Disney is not open. That stay is on only 1 cc so I will pursue that one. I appreciate you taking the time!
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Old 05-19-2020, 09:14 PM   #47
MinnieSueB
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Quote:
Originally Posted by shelly f - ohio View Post
you might want to delete the reservation number
Gotcha! THANKS!!! May need to use this with the July trip if Disney is not open. DVC Reservations' contract is very similar.
I'm just ready to be done with ROFR & get on with the closing & deed recording. Disney is really dragging their feet, but I realize the office is not open.

Last edited by MinnieSueB; 05-19-2020 at 09:33 PM.
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Old 05-19-2020, 09:51 PM   #48
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That’s the sample contract on the DVC Rental Store so I’m sure it’s a fake reservation number
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Old 05-19-2020, 09:58 PM   #49
erikthewise
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Originally Posted by starry_solo View Post
That’s the sample contract on the DVC Rental Store so I’m sure it’s a fake reservation number
It's a pretty sorry excuse for a fake number.
A fake number should be obviously so, like "#123456789000".
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Old 05-20-2020, 01:05 PM   #50
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I am sorry, but these rental companies are just passing the buck. IF anyone who wants to rent does not consider an owner first after this then buyer beware!

I, too say - NO REFUNDS! However, these are unprecedented times.

I have:

*Issued 2 full refunds due to point life and rescheduling issues - their choice
*Rescheduled many reservations - some more than twice
*Reallocated points with rescheduled reservations to extend life of the reservation.

I could have easily said - sorry, not my problem. But, then you never see that renter again. In business, referrals - bad or good - can make or break you.
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