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Old 04-07-2021, 01:32 PM   #241
JCinWonderland
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Join Date: Mar 2018
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Quote:
Originally Posted by Eli's Nana View Post
I called about 3 weeks ago and am still waiting on their verdict... We planned a resort-only trip for early May never imagining that we would be vaccinated before then. Very thankful for that, but now the parks are calling my name...

Best of luck on your callback... there are still 3.5 weeks until May 1st!
Good luck on your call too! You must be ecstatic to be vaccinated AND going to WDW soon!
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Old 04-07-2021, 01:44 PM   #242
Eli's Nana
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Originally Posted by JCinWonderland View Post
Good luck on your call too! You must be ecstatic to be vaccinated AND going to WDW soon!
Thank you! I am sooo excited!
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Old 04-07-2021, 02:54 PM   #243
Nickys
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Originally Posted by fabricmage View Post
Hi all,
Just called the AP helpline (20 minutes on hold) to get 2 AP Gold passes back and now they're saying the AP CMs will get back to me in 2 to 4 weeks.
I may have waited too long as my new trip is planned for May 1.
Quote:
Originally Posted by JCinWonderland View Post
I got my call back in one week, so thereís still hope for you.
Assuming you bought tickets and would upgrade if youíre eligible, you can also do this in person at Guest Services. I know someone who hadnít had the call back, went to ask and after about 10 minutes she had new APs for everyone.
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Old 04-07-2021, 02:55 PM   #244
JCinWonderland
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Originally Posted by Nickys View Post
Assuming you bought tickets and would upgrade if youíre eligible, you can also do this in person at Guest Services. I know someone who hadnít had the call back, went to ask and after about 10 minutes she had new APs for everyone.
Thatís a great option to have!
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Old 04-07-2021, 08:13 PM   #245
BugsDad
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I called 32 days ago and was told someone would call me back in 2-4 weeks and I'm still waiting. YMMV..
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Old 04-08-2021, 08:25 AM   #246
stellabutterman
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I called yesterday for DH's annual pass because he decided he's going to WDW after all, and I was told 3-4 weeks. DD's and mine took more than 4 weeks in Feb/March. I wasn't on hold more than 20 minutes, but I got transferred twice to the wrong people. Had to call again and all went well.

I hope you hear back soon.
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Old 04-08-2021, 10:35 AM   #247
Buzz Lightyear Towers
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Location: The Blue Ridge Mountains
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Quote:
Originally Posted by fabricmage View Post
Hi all,
Just called the AP helpline (20 minutes on hold) to get 2 AP Gold passes back and now they're saying the AP CMs will get back to me in 2 to 4 weeks.
I may have waited too long as my new trip is planned for May 1.
I got my call back on Monday after 3 weeks. The good news is that I was allowed to purchase a new gold pass! Hope they get back to you soon!
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