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Old 05-24-2019, 10:42 AM   #361
pdude81
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Has anybody called MS in the last 6 months and not had to wait on hold a few minutes, even at odd times when there are no special bookings going on? They must really be spreading the workers thin... or adding new people at a massive clip and not hiring many more CMs.
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Old 05-24-2019, 12:18 PM   #362
OLDDISNUT
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Quote:
Originally Posted by pdude81 View Post
Has anybody called MS in the last 6 months and not had to wait on hold a few minutes, even at odd times when there are no special bookings going on? They must really be spreading the workers thin... or adding new people at a massive clip and not hiring many more CMs.
Called twice in the last two weeks. Was shocked that I got through both times right after I put all my info in.
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Old 05-24-2019, 01:11 PM   #363
pdude81
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Originally Posted by OLDDISNUT View Post
Called twice in the last two weeks. Was shocked that I got through both times right after I put all my info in.
Great, thanks for the response. I haven't had a wait less than 3 minutes in the past 6 months or so and I was getting worried. Before that it was 50/50 on whether I would get someone immediately or if I had to wait for 2-25 minutes
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