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Old 01-08-2021, 06:34 PM   #11
helenabear
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Quote:
Originally Posted by zulaya View Post
For this person who can't seem to find the AP hotline online, where might one find that number so DH and kids can get theirs renewed?
If DVC passes you likely will be directed to MS to call. There is the AP hotline 407-WDW-PASS in Lamina's link too.
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Old 01-08-2021, 08:18 PM   #12
pooh bears mom
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Originally Posted by FessParker1 View Post
So would you have canceled your annual pass if you had known you would not be able to buy one now?

No, we do 3-4 trips per year and buying tickets for each trip is going to get really expensive.
This was part of the reason why I did not let mine go, out of fear I would not be able to buy them again. Just curious if you had any luck purchasing them again.
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Old 01-08-2021, 08:25 PM   #13
got4boys
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No such luck for me. No annual pass, since I let mine expire in December 2019. Still hoping they will start selling them soon.
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Old 01-08-2021, 08:51 PM   #14
stellabutterman
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Can you get a gold AP if you canceled, got refunded but don't want to activate it until May? This no AP thing is really throwing our plans off for the next year.
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Old 01-08-2021, 09:52 PM   #15
runDisneyDVC
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Originally Posted by stellabutterman View Post
Can you get a gold AP if you canceled, got refunded but don't want to activate it until May? This no AP thing is really throwing our plans off for the next year.
Yes, If you get the new AP’s, the clock doesn’t start until they are activated at the park.
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Old 01-09-2021, 04:43 AM   #16
N C State Tigger
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Quote:
Originally Posted by zulaya View Post
for this person who can't seem to find the ap hotline online, where might one find that number so dh and kids can get theirs renewed?
(407) 939-5277
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Old 01-09-2021, 10:51 AM   #17
ealvarado8899
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Quote:
Originally Posted by FessParker1 View Post
So would you have canceled your annual pass if you had known you would not be able to buy one now?

No, we do 3-4 trips per year and buying tickets for each trip is going to get really expensive.
Quote:
Originally Posted by Nickys View Post
Wait! You cancelled your AP during the closure period? In that case I think you’re able to get a new one. Phone the AP helpline and they may be able to tell you, or they’ll take your details and get back to you in a day or two.

🤞
We got lucky, they didn't process all our cancellations. So they re-enabled our passes and extended them through our March trip. We are still trying to decide if we should renew. They absolutely were allowing renewals for people who cancelled during the closure.
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Old 01-09-2021, 10:59 AM   #18
stellabutterman
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Thanks for the reassurances, but I think I asked the question wrong. Our old APs expired at Thanksgiving, so I'm guessing the renewal ones would have a start date at that time and expire next Thanksgiving, not have a start date in May 2021 and expire May 2022.
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Old 01-09-2021, 01:06 PM   #19
Goofygrl
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Quote:
Originally Posted by stellabutterman View Post
Thanks for the reassurances, but I think I asked the question wrong. Our old APs expired at Thanksgiving, so I'm guessing the renewal ones would have a start date at that time and expire next Thanksgiving, not have a start date in May 2021 and expire May 2022.
You posted that you asked for a refund and received it, correct? So the pass wasn't allowed to expire at Thanksgiving but was actually cancelled? If so then they have been selling AP's to those who did that. It is a new AP, not renewing something that actually was cancelled and refunded. It would start when you activate on your next visit.
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Old 01-09-2021, 04:11 PM   #20
Kerri jo
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I received a partial refund for family's APs that were originally set to expire in June 2020. Even so, the passes appeared on MDE to be extended through November 2020. I called MS and they confirmed this and said I had until Dec 2020 to renew but passes would expire June 2021, so I declined. None of this makes sense, and reading this thread, I'm even more confused.

Am I reading correctly, that some have been able to call MS to get a voucher and not activate the pass until the next visit? Does that mean it doesn't expire until a year after activation?
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