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Old 09-22-2019, 05:56 PM   #1
jflatto
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Default Universal and Owner's Locker

Not quite sure where to post this so apologies if in wrong place.

We are staying at Universal Hard Rock Hotel in about 3 weeks. Just looked at having our Owner's Locker delivered there. We have done this in the past. Not seeing any of the Universal hotels in the pop down list for where to deliver the locker.

Do they no longer deliver to Universal?

We did contact Owner's Locker but figured I might get a quicker answer here.
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Old 09-22-2019, 06:16 PM   #2
erikthewise
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When you look at the list of dropoff locations, the very first listed says
"other (Please call 800-431-6588 to discuss)". I suggest you do so (if you haven't already) later in the day so they might be finished with their runs.

And of course let us know what you find out. Apparently Universal and Owner's Locker are not on the best of terms. There are several listings of independent hotels specifically listed as near Universal.
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Old 09-22-2019, 07:25 PM   #3
disneyteach
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I think I saw on Facebook just recently that Universal is no longer allowing OL to deliver there. I'll see if I can find the post.
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Old 09-22-2019, 07:27 PM   #4
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Yep. This was posted on August 15.

Quote:
Hi there! Unfortunately, Loews/Universal resorts no longer allow us to deliver anything there; no strollers, no Lockers, nothing. If you give us a call at 800-431-6588 we can walk you through some alternative options.
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Old 09-22-2019, 07:50 PM   #5
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That seems strict. Is it for security reasons?

I know the drop off in front of most resorts is tight and barely enough room for guest transportation vehicles, etc.
And some of the resorts have the bus park transport circle in the same drive in area.
So it is very congested.

They recently changed the drop off/ pickup for for Uber and Lyftt also. They are not allowed to drop off in the same locations the busses use for their Resort guests.

Last edited by MMC1; 09-23-2019 at 01:37 PM.
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Old 09-23-2019, 10:52 AM   #6
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Oh, geez. Please don't give Disney any ideas, Universal. This does put the $6 delivery charge (for non OL deliveries) in a different light, though. Better than Uni not permitting anything.

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Old 09-23-2019, 01:36 PM   #7
MMC1
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Don’t forget Lowe’s owns all the Universal Resorts...
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Old 09-23-2019, 03:00 PM   #8
erikthewise
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Quote:
Originally Posted by MMC1 View Post
Don’t forget Lowe’s owns all the Universal Resorts...
Nope, Loews does.
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Old 09-23-2019, 08:24 PM   #9
MMC1
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Oops!
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Old 09-23-2019, 08:26 PM   #10
MMC1
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Can anybody explain why random deliveries can be made on property but they have to search all backpacks and our room for security risk.
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